Terms & Conditions – SMH Service

Effective Date: [21/03/2026]
Website: www.smhservice.in

1. Introduction

Welcome to SMH Service. By accessing our website or using our appliance repair services, you agree to comply with the following Terms and Conditions. Please read them carefully.

2. Service Scope

SMH Service provides repair, maintenance, and installation services for home appliances including washing machines, refrigerators, and other household devices.

• We operate as an independent service provider

• We are not affiliated with any official brand companies

• We service multiple brands based on customer request

3. Booking & Confirmation

• Service requests can be made via phone, website, or WhatsApp

• Appointment confirmation depends on technician availability

• We reserve the right to reschedule due to unavoidable circumstances

4. Pricing & Payment

• Inspection charges may apply

• Final repair cost will be informed after inspection

• Payment must be completed after service

• We accept cash, UPI, and digital payments

5. Warranty Policy

• Warranty is applicable only for selected services and spare parts

• Warranty period will be informed at the time of service

• Warranty does not cover:

  • Physical damage

  • Misuse or improper handling

  • Electrical fluctuations

6. Spare Parts

• We may use compatible or genuine spare parts depending on availability

• Customer approval will be taken before replacement

7. Cancellation Policy

• Customers can cancel or reschedule before technician dispatch

• Cancellation after technician arrival may incur charges

8. Limitation of Liability

SMH Service is not responsible for:

• Pre-existing issues in appliances

• Delays due to external factors

• Any indirect or incidental damages

9. User Responsibilities

• Provide accurate information about the appliance issue

• Ensure safe working conditions at service location

• Be available during service time

10. Changes to Terms

SMH Service reserves the right to update these Terms & Conditions at any time without prior notice.

11. Contact Information

📞 Phone: [7200204205]
🌐 Website: www.smhservice.in